4. Can the software be loaded on more than one laptop /
PC?
A: Yes, the software is provided free of charge and with the
license embedded on the receiver, the system is truly portable.
5. Why am I getting a message indicating that my receiver is
not licensed to work with TurningPoint? On click answer appears
immediately below:
A: If the software has been upgraded from TurningPoint 2006 to
TurningPoint 2008, then you will also need to upgrade the receiver
with a 2008 license code. Please call our support team on 020 8569
1999 for further information.
7. Can the software be used on a Mac?
A: Yes, to download the Mac version of the TurningPoint software
please Click
here
NOTE: TurningPoint® 2008 software is only compatible
with Mac Office® 2004. To use TurningPoint in a Mac
environment without Office 2004, you can use TurningPoint Anywhere
which is a free download from www.turningtechnologies.co.uk,
or run in a Windows Environment through Mac.
8. My keypad just blinks orange and isn't registering my
vote.
A: The channel of the receiver and keypad may not be the same.
Check the following settings:
For RF handsets:
1.Check to see if your receiver is registering in
TurningPoint®.
1.Select Tools from your TurningPoint® toolbar.
2.Select Settings.
3.Select Response Device.
4.The receiver will be displayed in the right hand pane. It will
list the receiver ID, version and channel.
5.Note the channel number.
2.Make sure your ResponseCard® is on the same channel
as your receiver.
1.To program the ResponseCard® RF.
2.Press Ch.
3.Enter your channel number as a two digit code. The default
channel is '41'.
4.Press Ch.
For XR handsets:
1.Press Menu.
2.Arrow down to Change Channel.
3.Press Enter.
4.Type in the channel number.
The ResponseCard® IR does not use channels.
9. How is the voting data displayed 'on-screen'?
A: Data will be immediately displayed in the for of a chart
pre-selected by you. You can choose from a vertical bar chart,
horizontal bar chart, pie chart, off-set chart and more. You can
even choose to just display the voting figures without any
graphical representation.
10. Can individual participant responses be
tracked/identified?
A: Yes, by creating and implementing a Participant List
you can track the performance of individual participants. Each
keypad has a unique identification number to allow every response
to be recorded and assigned to an identifiable individual.
11. Are you able to accept 'multiple responses'?
A: Yes, the software can accept up to 10 responses which allows
the participant to provide more than one answer. The system can
also prioritise multiple responses in order of their
importance.
12. What are the on-site A.V. requirements?
A: We provide most of the equipment so all that is required from
you is a power source, VGA cable to link directly into a projector
or switcher, and a little bit of space at the A.V. desk for our
laptop.
Please note: We do not provide any other
audio visual equipment (i.e. screen or projector) as these are
normally supplied by the assisting A.V company.